We aim for orders to be sent in 3-5 working days. This may take longer during busy times such as sales periods.
Custom MINI owners group items please allow up to 10 working days as they are made and sent in batches.
Delivery prices vary depending on product and are calculated at checkout
Items arrived damaged / faulty / incorrect - we will replace the item free of charge. Please contact us by emailing firstname.lastname@example.org with a photo of the item.
If you change your mind and wish to return the item, please email email@example.com for a returns number and returns address within 14 days of delivery. The item must then be returned to us, in it's original condition. within 14 days for a refund or exchange depending on your preference. Please note that Personalised Items such as Smart Tags and Vinyl stickers cannot be returned unless faulty.
If you wish to cancel an order, please contact firstname.lastname@example.org as soon as possible and we will do our best to cancel the order. If the item is already in production with our supplier it may not be able to be cancelled and would need to be returned or refused delivery.