Please allow up to 10 working days for personalised items to be produced.
*** Special Offer
UK Delivery is free for orders over £7.99 GBP. Outside UK, prices vary and are calculated at checkout. ***
Items arrived damaged / faulty / incorrect - we will replace the item free of charge. Please contact us by emailing email@example.com with a photo of the item.
If you change your mind and wish to return the item, please email firstname.lastname@example.org for a returns number and returns address within 14 days of delivery. The item must then be returned to us, in it's original condition. within 14 days for a refund or exchange depending on your preference. Please note that Personalised Items such as Smart Tags and Vinyl stickers cannot be returned unless faulty.
If you wish to cancel an order, please contact email@example.com as soon as possible and we will do our best to cancel the order. If the item is already in production with our supplier it may not be able to be cancelled and would need to be returned or refused delivery.